OpsThread uses AI to extract job details from your chat messages, create structured job cards, and dispatch them to your team. No more copy-pasting between WhatsApp and spreadsheets.
From WhatsApp message to dispatched job card in under 60 seconds. No app downloads, no training required.
Your customer messages you on WhatsApp — exactly how they already do today. Nothing changes for them.
OpsThread's AI reads the message and pulls out issue type, location, urgency, and a clean job description — instantly.
A structured job card is created and dispatched to the right team member. The customer gets an automatic confirmation reply.
Built specifically for field service companies that run their business through WhatsApp.
Convert incoming WhatsApp messages directly into dispatched job cards. Route to the right technician based on issue type and location.
Auto-generate quotes from message details. When a customer asks "how much?", OpsThread drafts a professional quote in seconds.
AI automatically tags issue type, urgency level, and location from messy, informal WhatsApp messages. Works with Singlish and Manglish.
Generate professional WhatsApp confirmation replies to customers. Includes job reference number, estimated timing, and next steps.
Track all jobs in one place. Filter by status, urgency, team member. See real-time metrics on response times and completion rates.
AI detects urgent requests and prioritizes them. "Pipe burst flooding my shop" gets flagged immediately — no manual triage needed.
Your customers don't send perfectly formatted requests. They send voice notes, typos, and Singlish. OpsThread handles it all.
No more WhatsApp threads to scroll through. Every job, every status update, every metric — all in one dashboard.
Start free, upgrade when you're ready. All plans include core AI extraction and job management.
See how field service companies across Southeast Asia are saving hours every week with OpsThread.
"We used to spend 2 hours every morning copying WhatsApp messages into our spreadsheet. Now it's automatic. The AI even understands Singlish — very solid lah."
"Our dispatch accuracy went from 70% to 98%. The AI correctly categorizes urgent jobs and our response time dropped by 40%. Game changer for our pest control fleet."
"I was skeptical about AI reading our customer messages. But OpsThread nailed it from day one. Even tricky requests with multiple issues get parsed correctly. Highly recommend."
Book a demo and see how OpsThread can save your team hours every week. Or sign up and start using it in 60 seconds.
We'll reach out within 24 hours to schedule your personalized demo.